Half or Full Day | 8-24 Participants | All Employees
Closing sales are the lifeblood of every successful organization. It also is one of the most difficult skills to master, requiring constant evaluation, redirection, and business savvy. Even the best sales people experience failure, but the ability to learn from mistakes, incorporate new thinking and refine their approach is what separates good performers from great performers. Yet, many companies rely on "natural born" abilities or "on the job" training to develop sales skills. This compelling course focuses on getting positive results when a sales person is face-to-face with a prospect, providing specific techniques for achieving increased close rates, higher average orders and stronger client relationships.
Participants leave this session with the ability to:
- Capture essential information from more than 70% of contacts
- Initiate contact in a manner that is more welcoming and non-threatening to prospects
- Develop trusting, personal relationships from the very first moment
- Anticipate, prepare for and overcome tricky buyer objections to the initial purchase
- Increase close rates by as much as three points in the first year alone
- Build average order size with upgrades, add-ons and total solutions
- Develop a personal "brand" to increase customer loyalty and drive repeat orders
This engaging workshop invigorates your sales team, providing motivation and new skills to up the odds of making sales and getting a "yes" on a consistent basis.
The workshop is available in versions suited for two different sales environments: Showroom (manufacturer or retail) and Road Sales.
