2 hours | 8-24 participants | professionals with less than 10 years of experience
Writing clearly and concisely is critical to success in the workplace. Literally, trillions of e-mails and reports are sent each year! Writing skills are used everyday in the workplace, yet poor grammar, typos, and improper etiquette plague business writing.
In this engaging workshop, participants learn how to communicate effectively through e-mails and memos. Whether it is a message to the team, a customer, or to a manager, e-mail is the prevalent form of communication today, and there is a lot to learn about enhancing and fine-tuning this skill. We also discuss the keys to delivering persuasive messages. How do you deliver bad news messages? How do you request action through written communication to ensure positive results? Participants learn everything they need to know to write on target at all times.
Participants leave this workshop with the ability to:
- Write succinct, powerful communications for internal and external audiences
- Recognize the importance of language and tone in written communications
- Learn how to plan and deliver written communication effectively and succinctly
- Create shorter, more powerful written messages
- Enhance and fine-tune writing skills
- Construct persuasive business memos and reports to get the desired outcome
Through this dynamic workshop, participants learn how to master the ever-so-important skill of written communication.



