2 hours | 8-24 participants | all employees
The majority of professionals cringe when it comes time for evaluations, self assessments, and even everyday feedback. Unfortunately, some managers communicate only when there is a problem, so employees tend to view feedback in a negative light. Lack of communication contributes to 80% of workplace issues. These statistics show that constant communication and ongoing feedback are critical to well-functioning and high-performing individuals, teams, and organizations.
In this program, participants learn how to speak assertively and deliver constructive criticism while also understanding how to receive feedback openly and grow professionally from the experience. The group gains tangible tips and guidelines for taking the fear out of feedback and making it a smooth, safe, and ongoing process.
Participants leave this course with the tools to:
- Give direct, open, and honest feedback to inspire and motivate action
- Receive constructive criticism candidly to move towards personal and professional improvement
- Convey a point-of-view assertively in a one-on-one with a boss or co-worker
- Listen attentively and ask probing questions to grasp and understand feedback completely
- Handle sensitive and sticky scenarios with confidence and poise
- Incorporate positive communication skills in everyday working relationships
This power-packed course provides the insight, knowledge, and expert advice for enhancing feedback and communication skills today.
